Finding a Locksmith
Find a Local Business
Ask for the full, legal name of the business. If an operator will give you only a generic name, think about calling a different business that will identify itself.
Run a quick internet search. Use the company name with words like “complaint” or “review.”
Ask the operator to confirm the address shown in the ad. If the ad doesn’t show an address for the business, find out why. A legitimate locksmith who operates a “mobile” business or runs the business from home will be able to explain that.
Get an estimate of the total cost. You might have to describe the job or the type of lock you have before you get the estimate. If the estimate is very low, confirm that it covers all fees and charges, including:
- fee for a service call
- replacement parts
- additional fees for mileage, responding to a night call, fuel surcharge, tool usage or other items
Ask the locksmith to bring a written copy of the estimate.
Find out if the locksmith has insurance to cover your losses in case your property is damaged during a repair.
Fifteen states require locksmiths to be licensed or registered. Ask if your state requires a license or registration, and say you want to see it when the locksmith arrives.
Whatever you can use from this. Thanks!